Privacy Policy

Your privacy matters to us. This policy explains how Find Goods handles information when you visit our store or place an order.

Last Updated: 29 November 2025

Information We Collect

We may collect information you provide when placing an order, contacting us, creating an account if available, or subscribing to communications. This may include your name, email address, shipping and billing information, phone number when provided, order details and customer messages.

Technical information such as device type, browser, IP address and website activity may also be collected automatically through Shopify and enabled services.

How We Use Your Information

Your information may be used to process and fulfill orders, process payments, arrange shipping, provide tracking and updates, respond to support requests, improve the website, prevent fraud and security issues, and send marketing communications where permitted.

Payment Information

Payments are processed through Shopify and third-party payment providers. Find Goods does not store complete payment card details. Payment information is handled securely by our payment processors in accordance with industry standards.

Cookies

Cookies and similar technologies may be used for website functionality, cart features, preferences, analytics, performance and marketing where applicable. You may manage cookies through your browser settings or available consent settings.

Third-Party Services

Shopify, payment providers, shipping providers, analytics tools, customer support services and review applications may process information when necessary to operate the store. These third parties have their own privacy policies governing their use of your information.

Orders and Shipping

Your information may be shared with relevant service providers when necessary to process, fulfill, ship and track orders. This includes sharing your name, address and contact information with shipping carriers and fulfillment partners.

Marketing Communications

Promotional emails may be sent when you subscribe or provide permission where required. You can unsubscribe at any time using the unsubscribe option in marketing emails or by contacting us directly.

Data Security

We use reasonable safeguards to protect your information from unauthorized access, misuse or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

Your information may be retained as reasonably necessary for orders, customer service, business records, disputes and legal obligations. We will retain your information for as long as your account is active or as needed to provide you services.

Privacy Rights

Depending on your location and applicable law, you may have rights such as access, correction, deletion or restriction of your personal information. To exercise these rights or make a privacy request, please contact us using the information provided below.

Children's Privacy

Our store is not intentionally directed toward children. Find Goods does not knowingly collect personal information from children where prohibited by law. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

Questions About Your Privacy?

If you have questions or requests regarding your personal information or this Privacy Policy, please contact us.

help@findgoods.store